Last updated: April 25, 2026
Privacy Policy
1. Information We Collect
When you interact with AlwaysOn AI, we may collect:
- Name
- Phone number
- Call data (recordings, transcripts, duration, caller ID)
- Booking information (service requested, time, location, contact details)
2. How We Use Your Information
We use the information collected to operate our AI Receptionist service, respond to inquiries, schedule appointments via SMS, deliver booked job requests to the business, and improve service quality.
3. SMS Communication
By calling a business that uses AlwaysOn AI, you consent to receiving an SMS message containing a booking link. Standard message and data rates may apply. You can opt out at any time by replying STOP.
4. Third-Party Services
We use the following providers to deliver our service:
- Vapi — AI voice platform
- Twilio / JustCall — telephony and SMS
- Cal.com — booking calendar
- n8n — workflow automation
5. Data Retention & Security
Data is retained only as long as necessary to provide the service and meet legal obligations. We use industry-standard safeguards to protect your information, but no method of transmission or storage is fully secure.
6. Contact
For privacy-related questions, contact us at alwaysonai.business@proton.me.